Privacy Policy

Last Updated: July 2026

Your privacy matters. At BurnHaus, we believe trust extends beyond the studio floor. We're committed to protecting your personal information and being transparent about how it's collected, used, and safeguarded.

Introduction

BurnHaus Lagree Fitness Ltd., operating as BurnHaus Lagree Studio ("BurnHaus", "BurnHaus Lagree Studio", "we", "our", or "us") is committed to protecting your privacy and safeguarding the personal information you entrust to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit our website, create an account, purchase memberships or class packages, book classes, attend our studio, or otherwise interact with BurnHaus.

By accessing or using our website, booking platform, mobile application, or services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Information We Collect

Depending on how you interact with BurnHaus, we may collect:
• Name
• Date of birth
• Email address
• Phone number
• Mailing address (where applicable)
• Emergency contact information
• Account login credentials
• Membership and class booking information
• Purchase history
• Payment information (processed securely through third-party payment providers)
• Health and wellness information voluntarily provided
• Website usage information including IP address, browser type, cookies and analytics

How We Use Your Information

We use your information to create and manage your account, process memberships, bookings and payments, communicate with you, provide a safe fitness experience, improve our services, respond to inquiries, send marketing communications where permitted, and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers including Mariana Tek by Xplor Technologies, payment processors, website hosting providers, email marketing providers, analytics providers, and professional advisors where necessary.

These service providers may only use your information to provide services on our behalf and are required to protect your personal information appropriately.

Some service providers may store or process information outside Canada. Where this occurs, your information may be subject to the laws of those jurisdictions.

Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality, remember preferences, and analyze website traffic. You may manage cookies through your browser settings. Disabling cookies may affect certain website functionality.

Marketing Communications

If you subscribe to our mailing list or create an account, we may send you promotional emails regarding BurnHaus news, events, memberships, and special offers.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Please note that operational communications, such as booking confirmations, payment receipts, schedule changes, and membership notices, will continue to be sent where necessary.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no electronic transmission or storage method is completely secure.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records. Information is securely deleted or anonymized when no longer required.

Access and Correction

You may request access to the personal information we hold about you or request that inaccurate or incomplete information be corrected.

To make a request, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. BurnHaus is not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website. The most current version will always be available on our website and will include the revised "Last Updated" date.

If you have any questions about this Privacy Policy, would like to request access to or correction of your personal information, or have concerns regarding how your information is handled, please contact us:

Subject: Privacy Policy

Email: info@burnhauslagree.ca

BurnHaus Lagree Fitness Ltd.
Unit 112 – 1900 North Parallel Road
Abbotsford, British Columbia V3G 2C6